General terms and conditions of contracting

This contractual document shall govern the hiring of accommodation reservations offered through the website www.hotelcasa1800sevilla.com, owned by SEVICA 1800 S.L., under the trade name Hotel Casa 1800 Sevilla, whose contact information is also listed in the Legal Notice of this website.
These conditions will remain published on the website available to the USER to reproduce and save them as confirmation of the contract, and may be modified at any time by HOTEL CASA 1800 SEVILLA, so it is the user’s responsibility to save a copy, as HOTEL CASA 1800 SEVILLA will not retain any copies. It is the USER’s responsibility to read them periodically, as those in force at the time of placing orders will apply.
Contracts will not be subject to any formality except for the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws.
The acceptance of this document entails that the USER:
These conditions will have an indefinite period of validity and will apply to all bookings made through the Hotel Casa 1800 Sevilla website.

Hotel Casa 1800 Sevilla informs that the establishment is responsible and aware of the current legislation in the countries where it offers its services and reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were previously contracted before the modification.

This website and its contents, including the general terms and conditions of contracting, are available in various languages to facilitate understanding by international users. In case of discrepancy between versions, the text in Spanish will prevail.

Identity of the contracting parties

On one hand, SEVICA 1800 S.L., with registered address at C/ Rodrigo Caro, 6, 41004 Seville, CIF B90226986 and registered data with the Commercial Registry of Seville T6125, F 3, S 8, H SE107779, I/A 3 (25.06.20), is the service provider for the services contracted by the USER and with a customer service/USER phone number +34 954 561 800 and email info@hotelcasa1800.com.
On the other hand, the USER who purchases a reservation on the website, is responsible for the accuracy of the personal data provided to HOTEL CASA 1800 SEVILLA.

Purpose of the contract.

The purpose of this contract is to regulate the contractual relationship between HOTEL CASA 1800 SEVILLA and the USER at the time the USER accepts, during the online booking process, the reservation service offered.
The contractual reservation relationship involves the use of chosen room categories (and other extras), for a limited time, in exchange for a specific price publicly displayed on the website (by choosing dates and users, you will see the current amounts at that time). Depending on the required needs, you may purchase extras offered by HOTEL CASA 1800 SEVILLA (to be detailed in the purchasing process or to be contracted at the establishment itself).

Hiring procedure.
The USER, in order to access the services or products offered by HOTEL CASA 1800 SEVILLA on this website, must be of legal age. For the provision of the service and reservation, the USER must provide personal data voluntarily and freely, which will be processed in accordance with Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD), detailed in the Legal Notice and Privacy Policy of this website. It is informed that, in accordance with the requirements of Article 27 of Law 34/2002, on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure will follow the following steps:

1. GENERAL CONTRACT CLAUSES.

Except for any specific written agreement, making a reservation at Hotel Casa 1800 Sevilla will imply the acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of Hotel Casa 1800 Sevilla unless it has been expressly accepted in advance and in writing by Hotel Casa 1800 Sevilla.

2. RATES, RESERVATION POLICY, CANCELLATIONS AND MODIFICATIONS.

The rates, as well as the cancellation policy, are indicated at all times on the website when making the reservation and configuration of the selected room, taking into account the type, selected dates, number of days, etc.

When the USER makes a reservation, the price and conditions will be indicated in advance before making any payment (so each reservation will have its own particular conditions).

Right of withdrawal:
In accordance with article 103. l) of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users, the right of withdrawal shall not apply to contracts relating to the provision of accommodation services for purposes other than serving as a dwelling, food, or services related to recreational activities, if the contracts provide for a specific date or period of execution; therefore, if the User unilaterally resolves the contract, they shall not be entitled to a refund of the amount paid as a reservation, without prejudice to the fact that HOTEL CASA 1800 SEVILLA may voluntarily offer free cancellation or the option to modify their reservation for other dates. In the event of resolution or breach of the contract, the amount and method of refunding payments during the term of the contract shall be paid as agreed upon by the parties.

Cancellations and modifications:

You must read the specific conditions of the rate at the time of your booking, as they may differ depending on the season, rate, etc. However, please be aware of the penalties that may occur in case of cancellation or modification (carefully read the specific conditions that appear at the time of booking).

3. PAYMENT METHODS AND CHARGES.

HOTEL CASA 1800 SEVILLA is responsible for economic transactions and enables the following forms of payment to place an order:

Security measures.

The website uses generally accepted information security techniques in the industry, such as SSL, data entered on a secure page, firewalls, access control procedures, and cryptographic mechanisms, all in order to prevent unauthorized access to data. In order to achieve these goals, the USER agrees that HOTEL CASA 1800 SEVILLA may obtain data for the purpose of the corresponding authentication of access controls.
HOTEL CASA 1800 SEVILLA is committed to not allowing any transaction that is considered illegal by credit card companies or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them.
The following activities are prohibited under the card brand programs: the sale or offer of a product or service that does not comply with all applicable laws to the Buyer, Issuing Bank, Merchant, or Cardholder.

4. CLAIMS.

Any claim that the USER considers appropriate will be addressed as soon as possible, and can be made to the following contact addresses:
Hotel Casa 1800 Sevilla
C/ Rodrigo Caro, 6, 41004 Sevilla
Phone: +34 954 561 800
E-mail: info@hotelcasa1800.com

5. FORCE MAJEURE.

The parties shall not incur liability for any failure due to force majeure. The fulfillment of the obligation will be delayed until the force majeure event ceases.

6. COMPETITION.

The USER may not assign, transfer, or transmit the rights, responsibilities, and obligations contracted. If any provision of these terms is deemed null or impossible to comply with, the validity, legality, and compliance of the rest will not be affected in any way, nor will they be modified in any way. The USER declares to have read, understood, and accepted the General Conditions in their entirety.

7. GENERALITIES OF THE OFFER.

The details of each reservation are informed to the USER in their respective description on the website. All reservations made by Hotel Casa 1800 Sevilla are understood to be subject to these General Conditions. No modification, alteration, or agreement contrary to the Commercial Proposal of Hotel Casa 1800 Sevilla or stipulated here will have effect, unless expressly agreed in writing and signed by Hotel Casa 1800 Sevilla, in which case these specific agreements will prevail. Given the continuous technical advances and improvements in services, Hotel Casa 1800 Sevilla reserves the right to modify its specifications regarding the information provided in its advertising, as long as it does not affect the value of the services offered. These modifications will also be valid in case, for any reason, the possibility of supplying the services offered is affected. Important: Due to the historical nature of the house, the rooms are different from each other. Not all rooms in the house have been photographed. Rooms of the same category may be distributed differently.
Entries and exits:
Check-ins: The check-in time for reserved rooms is from 3:00 pm (local hotel time). If you arrive earlier, you can leave your belongings in the luggage storage.
Departures: The check-out time for the rooms is until 12:00h (local time of the hotel), and guests must leave the keys at the reception. If needed, you can store your belongings in the luggage storage (please inquire at the reception).
Responsibilities of the client.

Price and validity period of the offer.

The prices indicated for each reservation include Value Added Tax (VAT). These prices, unless expressly stated otherwise, do not include tourist taxes, travel insurance, or any other additional services and add-ons to the purchased service.

The applicable prices are those published on the website and will be expressed in the currency EURO by default, being able to configure the currency among the available options. The USER assumes that the economic valuation of some services may vary in real time.

Prices may change daily at any time until the reservation is made.

Every payment made to Hotel Casa 1800 Sevilla entails the issuing of an invoice with the consent (article 63.3 RD 1/2007) in the name of the registered USER or the company name that was provided at the time of placing the order. This invoice will be delivered to the USER when the rental period ends and the payment for the contracted services is made. The invoice will be provided in paper form upon check-out. If you wish to receive it by email, you must request it through any of the means that Hotel Casa 1800 Sevilla provides, informing you that you may revoke this decision at any time.
For any information regarding the reservation, the USER may contact through the customer service phone number of Hotel Casa 1800 Sevilla +34 954 561 800 or via email at the address reservas@hotelcasa1800.com.

9. RESERVATION/PURCHASE PROCESS.

To make a room reservation on our website, you must follow these steps:

10. DISSOCIATION AND SUSPENSION OR TERMINATION OF THE CONTRACT.

If any of these terms and conditions are deemed illegal, void, or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Hotel Casa 1800 Sevilla may, without prior notice, suspend or terminate the USER’s access to its services, in whole or in part, for any valid reason, including, without limitation, when the USER fails to comply with or follow any of the obligations established in this document or any applicable legal, license, regulation, directive, code of practices or policies. When Hotel Casa 1800 Sevilla exercises any of its rights or powers under this Clause, such exercise will not prejudice or affect the exercise of any other right, power or remedy that may be available to Hotel Casa 1800 Sevilla.

11. GOVERNING LAW AND JURISDICTION.

These conditions will be governed by or interpreted in accordance with Spanish legislation in what is not expressly established. HOTEL CASA 1800 SEVILLA and the USER agree to submit to the courts and tribunals of the hotel’s domicile for any controversy that may arise from the provision of the products or services subject to these Conditions.

12. DATA PROTECTION.

You can check our privacy policy on our website. However, we inform you that according to the applicable hosting regulations, we need you to provide us with a legal identification document, along with other necessary personal data, for your stay.