Hotel Casa 1800 Sevilla

Services

Our services

At Hotel Casa 1800 Sevilla we want you to feel at home. That is why, we offer you a wide variety of services:

General services

  • Complimentary Wi-Fi throughout the hotel
  • Free water
  • Two solariums with sunbeds
  • Public terrace with views of the Cathedral and the Giralda
  • Non-smoking hotel
  • Luggage storage
  • Fire prevention with sprinkler system in public areas
  • Multilingual staff
  • Complimentary newspapers
  • Major credit cards
  • Hairdressing service (outsourced on request)
  • Massage service (outsourced on request)
  • Babysitting service (outsourced on request)
  • Ticket sales and tourist services
  • Baggage weight service
  • Disabled access
  • Welcome manual or hotel information in Braille
  • Baby stroller rental service
  • Public parking for the use of the establishment
  • Safe at reception
  • Use of public computer with printer
  • There is air conditioning in the public areas of the establishment.
  • There are separate toilets/toilets for men and women in the communal areas
  • Natural plants or flowers
  • Internet terminal accessible to guests
  • Internet access in public areas
  • Separate and independent reception desk
  • Telephone available to guests
  • Multilingual service information area in electronic format
  • Information material on regional tourism resources available at the reception desk
  • Multilingual staff
  • High chair for babies
  • Printer/photocopier service
  • 24-hour in-person reception service
  • Public relations service separate from reception and concierge service
  • Availability of a low stool to facilitate access to washbasins and toilets
  • Wall-mounted toilet facilities
  • Mechanisms for opening doors by means of a magnetic card by approximation
  • Insulation on hot water pipes in washrooms
  • Customer access is independent from service and goods access
  • Office for every three floors
  • Change of bed linen every 3 days of stay
  • Umbrellas in the reception/room
  • Laundry and ironing service
  • Dry cleaning service (24 hours)
  • Car or other transport rental service
  • Payment by bank card with clear advertising of the means of payment
  • Wake-up service
  • Daily national and/or international press
  • Luggage service on request
  • Luggage storage service on arrival or departure of guests
  • Shuttle service (on request) (transfer of guests)
  • Communal accommodation units
  • Outdoor swimming pool
  • Pool/beach towel
  • Complaint management system. Includes complaint acceptance, evaluation and response cycle.
  • Own website with realistic and meaningful photographs of the establishment (at least exterior views, public areas and rooms). 3, 4 and 5 star establishments must be in at least two languages.
  • Possibility of online reservations through a proprietary electronic reservation system. Beyond a simple e-mail communication channel for customer requests or queries.
  • Accessible website
  • Telematic invitation to customers who are leaving or who have left to leave a comment on a portal or on the website.
  • Location map or geolocation coordinates, on request or via the Internet.
  • Presence detection elements that automatically activate and deactivate the luminaires in transit areas.
  • Outdoor LED type luminaires in the areas of permanent night lighting
  • Lamps or luminaires with maximum light output and minimum electrical energy consumption inside the building
  • Use of liquid and gaseous fuels in preference to electricity, giving priority to natural gas and eliminating fuel oil appliances
  • Thermostats in all rooms, common areas and bedrooms where air-conditioning is available
  • Double push-button or push-button flush breakers on toilets throughout the facility
  • Selective collection of waste generated by the activity of the establishment
  • Availability of international plug adapters (on request)
  • Wheelchair rental service
  • Sending of forgotten objects at the customer’s request, to be paid for by the customer

Gastronomy

  • Fridge
  • Dining service in the patio
  • Bar service, drinks and meals for lunch or dinner
  • Snack service
  • Bar open on the same days the hotel is open
  • Lobby with seating and complimentary beverage service
  • Drinks available on the premises outside dining room/bar hours or drinks dispenser.
  • 24-hour beverage service for room service
  • Minibar in a.u. with beverage and snack menu on request
  • A la carte breakfast (full buffet breakfast including additional hot buffet, live cooking or a la carte hot dish services)
  • Breakfast time of more than two and a half hours
  • Hotel meal offer (minimum lunch or dinner)
  • 24-hour room service meal offer
  • Snack service
  • Special menus on request (children’s menu, celiac, allergic, diabetic, etc.).
  • Highchairs in restaurant/dining room on request
  • Menu or buffet information in more than one language

Rooms

  • 24-hour room service
  • Daily room cleaning
  • Daily change of towels on request
  • Room for disabled guests
  • Natural plants and/or flowers in the rooms
  • Communal accommodation units
  • Balconies or terraces on a minimum of 50% of a.u.
  • Single beds minimum 1,00 m x 2,00 m
  • Double beds minimum 1.50m x 2.00m
  • Mattresses with a thickness of 22 cm or more
  • Hygienic covers for mattresses
  • Cot on request
  • Alarm clock device in the room
  • Well-kept blankets or duvets
  • Well-kept pillows
  • Hygienic pillowcases for pillows
  • Additional pillow on request
  • Two pillows per person
  • Customers can choose between different types of pillows
  • Additional blanket on request
  • Possibility of room darkening
  • Net curtain
  • Adequate cupboard or space for clothes
  • Clothes rack
  • Hangers of homogeneous material and colour
  • Appropriate control of outside noise through windows
  • Noise-absorbing doors or double doors
  • Air-conditioning in rooms
  • One seat per berth
  • Comfortable seating (chair/armchair) with side table
  • Table, desk – with minimum working size – and adequate light
  • Two power sockets in the room
  • Extra plug near table and desk
  • Two power sockets near the bed
  • Adequate lighting in the room
  • Bedside table
  • Reading light near the bed
  • Bedroom light switch near the bed
  • Full-length mirror
  • Luggage storage space
  • Litter bin
  • Radio device (radio transmission can be made via TV or by a central telecommunication system of the hotel itself)
  • Remote-controlled colour TV with an overview of the channel configuration and national and international programmes
  • Additional colour TV in the lounges of the suites and junior suites with remote control
  • In-room telephone with internal and external line and multilingual operating instructions
  • Internet access in rooms (broadband, WiFi,…)*.
  • Safety deposit box/safe in the room
  • 100% bathrooms with shower or bathtub, toilet and washbasin.
  • Room service dining 24-hours a day
  • Bathtub and/or shower with curtain* (1,6 m 3 to 5*)
  • Bathtub in at least 30% of bathrooms
  • Medium equipment (basic equipment, towels/facial tissues, magnifying mirror and stool)
  • Provision of 4 additional amenities
  • Additional telephone in the bathrooms
  • Gel and shampoo in single-dose bottles
  • Bathrobe and slippers
  • Multilingual hotel service handbook
  • Writing utensils and notepad
  • Iron and ironing board on request
  • Sewing set on request
  • Laundry bag available
  • Additional locking/locking mechanisms on room door
  • Electronic card lock
  • Kettle or teapot with single-dose instant coffee and infusions in the accommodation unit
  • System for automatic shutdown of the electricity supply when leaving the rooms
  • Shoe cleaning utensils
  • Daily change of bed linen (on request)
Hotel Casa 1800 Sevilla

Breakfast

Start your day with energy! At Casa 1800 you will find a varied breakfast buffet with local and seasonal proposals of the highest quality. Enjoy it quietly in our cosy patios or in the privacy of your room.

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Hotel Casa 1800 Sevilla

Afternoon snack

And in the afternoon, treat yourself to a relaxing moment enjoying the complimentary afternoon tea. Always oriented to the care and pampering of each guest, at Casa 1800 we offer you a free tea time every afternoon with a unique Sevillian touch.

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Hotel Casa 1800 Sevilla

Swimming pool with panoramic terrace

A cosy place to relax with breath-taking views that you can’t miss

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