All the services of the Hotel Casa 1800 Sevilla

All our services

There are separate toilets/toilets for men and women in the communal areas
Natural plants or flowers
Internet terminal accessible to guests
Internet access in public areas
Bar open on the same days the hotel is open
Separate and independent reception desk
Lobby with seating and complimentary beverage service
Telephone available to guests
Multilingual service information area in electronic format
Information material on regional tourism resources available at the reception desk
Multilingual staff
Welcome manual or hotel information in Braille
Luggage storage service on arrival or departure of guests
Public relations service separate from reception and concierge service
Availability of a low stool to facilitate access to washbasins and toilets
Wall-mounted toilet facilities
Mechanisms for opening doors by means of a magnetic card by approximation
Insulation on hot water pipes in washrooms
Customer access is independent from service and goods access
Office for every three floors
Change of bed linen every 3 days of stay
Daily change of bed linen at the request of the client
Payment by bank card with clear advertising of the means of payment
Wake-up service
Daily national and/or international press
Wheelchair rental service
Natural plants and/or flowers in the rooms
Laundry and ironing service
External medical service on request Communal accommodation units Communal accommodation units
Communal accommodation units
Balconies or terraces on a minimum of 50% of a.u.
Single beds minimum 1,00 m x 2,00 m
Double beds minimum 1.50m x 2.00m
Mattresses with a thickness of 22 cm or more
Hygienic covers for mattresses
Alarm clock device in the room
Well-kept blankets or duvets
Well-kept pillows
Hygienic pillowcases for pillows
Additional pillow on request
Two pillows per person
Customers can choose between different types of pillows
Possibility of room darkening
Net curtain
Adequate cupboard or space for clothes
Clothes rack
Hangers of homogeneous material and colour Adequate control of outside noise through windows Noise-absorbing doors or double doors Doors that absorb noise Noise-absorbing doors or double doors Doors that absorb noise through windows Appropriate outside noise control through windows
Adequate control of outside noise through windows Noise-absorbing doors or double doors Doors that absorb noise Noise-absorbing doors or double doors Doors that absorb noise through windows
Noise-absorbing doors or double doors
Air-conditioning in rooms
One seat per berth
One comfortable seat (chair/bench) with side table
Table, desk – minimum working size – and adequate light
Two power sockets in the room Two power sockets in the room
Additional power socket near the desk and table Two power sockets near the bed Two power sockets in the room
Two power sockets near the bed
Adequate lighting in the room
Bedside table
Reading light near the bed
Bedroom light switch near bed
Full-length mirror
Luggage storage space
Litter bin
Radio device (radio transmission can be made via TV or by a central telecommunication system of the hotel itself)
Remote-controlled colour TV with an overview of the channel configuration and national and international programmes
Additional colour TV in the lounges of the suites and junior suites with remote control
Availability of international plug adapters (on request)
In-room telephone with internal and external line and multilingual operating instructions
Internet access in rooms (broadband, WiFi,…)*.
Safety deposit box/safe in the room
100% bathrooms with shower or bathtub, toilet and washbasin.
Bathtub and/or shower with curtain* (1,6 m 3 to 5*)
Bathtub in at least 30% of bathrooms
Medium equipment (basic equipment, towels/facial tissues, magnifying mirror and stool)
Provision of 4 additional amenities
Additional telephone in the bathrooms
Gel and shampoo in single-dose bottles
Multilingual hotel service handbook
Writing utensils and notepad
Laundry bag available
Additional locking/locking mechanisms on room door
Electronic card lock
Drinks available on the premises outside dining room/bar hours or drinks dispenser.
24-hour beverage service for room service
Minibar in a.u. with beverage and snack menu on request
Kettle or teapot with single-dose instant coffee and infusions in the accommodation unit
A la carte breakfast (full buffet breakfast including additional hot buffet, live cooking or a la carte hot dish services)
Breakfast time of more than two and a half hours
Hotel meal offer (minimum lunch or dinner)
24-hour room service meal offer
Highchairs in restaurant/dining room on request
Menu or buffet information in more than one language
Outdoor swimming pool
Pool/beach towel
Complaint management system. Includes complaint acceptance, evaluation and response cycle.
Own website with realistic and meaningful photographs of the establishment (at least exterior views, public areas and rooms). 3, 4 and 5 star establishments must be in at least two languages.
Possibility of online reservations through a proprietary electronic reservation system. Beyond a simple e-mail communication channel for customer requests or queries.
Accessible website
Location map or geolocation coordinates, on request or via the Internet.
Presence detection elements that automatically activate and deactivate the luminaires in transit areas.
System for automatic shutdown of the electricity supply when leaving the rooms
Outdoor LED type luminaires in the areas of permanent night lighting
Lamps or luminaires with maximum light output and minimum electrical energy consumption inside the building
Use of liquid and gaseous fuels in preference to electricity, giving priority to natural gas and eliminating fuel oil appliances
Thermostats in all rooms, common areas and bedrooms where air-conditioning is available
Double push-button or push-button flush breakers on toilets throughout the facility
Selective collection of waste generated by the activity of the establishment